Driving License Requirements
Driving licence must be in Latin letters. 

Non-Euro citizens have to show a valid passport a national AND international driving licence

For Euro citizen a valid driving licence and a second ID (passport or national identity card). If not written in Latin script (Arabic, Cyrillic, Hebrew, Chinese ...), a translation must be requested to the customer.  In one of three forms: an international driving licence, translation by a sworn translator in France, a local translation (eg notary) if it is covered by a French consular authority (Consulate, Embassy).

Age
Minimum 18 years old. YOUNG DRIVER OPTION < 26 years, EUR 37/day with 10 days maximum 

Deposit
800€ with Keddy by Europcar                
MEANS OF PAYMENT = specified value voucher or group&days voucher +  Credit card for the deposit and additionals.                
MEANS OF PAYMENT = specified value voucher or group&days voucher + 1 MAJOR Credit card (Gold/Platinum etc) for the deposit and additionals.                
                
CASH RENTAL IS NOT ACCEPTED as well as DEBIT CARDS MAESTRO, ELEKTRON OR bancomat                

Credit Cards
VISA, AMERICAN EXPRESS, DINERS, MASTERCARD/ DEBIT CARDS AS MASTERCARD MAESTRO

Minimum Driving License Period
1 YEAR for cars groups MINI/ ECO/ COMPACT                
3 YEARS for cars groups COMPACT ELITE/ FUN CARS/ MONOSPACE/ SUV/ 4X4/ MINIBUS/ INTERMEDIATE/ECO ELITE                
5 YEARS for cars groups INTERMEDIATE ELITE                 
From 5 to 10 YEARS for SELECTION cars groups     

Cancellations & No Show
CANCELLATION - FREE cancellation FREE  with more than 48 hours notice        
CANCELLATION - 50€ cancellation with less than 48 hours (or the whole value of rental if the value is lower)        
NO SHOW    - 95€ or the whole value of rental if a value is lower        

Liability Insurance to Third Party 

Additional Fees charged to Customer

Cross Border
WHERE CAN I DRIVE THE VEHICLE: You may drive a Vehicle in the following countries. Austria, Andorra, Belgium, Denmark, Finland, France (Corsica included and DOM TOM excluded), Germany, Greece, Ireland, Italy, Luxembourg, Monaco, Norway, Netherlands, Portugal, Spain (apart from islands and the Ceuta and Melilla enclaves), Sweden, Switzerland and the UK (“the Territory”). For Greece, Ireland and the United Kingdom, subject to prior authorization, please refer to Article 5. For more details regarding driving in Countries not included in the Territory, please see the second paragraph of article 5 “What are my obligations toward the Vehicle?”. Return of the Vehicle in the UK -  Ireland and in Corsica is not authorized.                                   Travel in Italy is now limited for any vehicle not registered in Italy and driven by an Italian resident. If you meet these criteria and You do not comply with this restriction, You will be invoiced for the amount associated with confiscation of vehicle by the Italian authorities    

   * for these countries, please refer to "Need Prior authorization" and "Mandatory addtionnal insurance…"

You and/or the Driver must never drive the Vehicle outside the Territory. If You and/or the Driver intend to drive the Vehicle outside the Territory, You and/or the Driver must obtain prior written authorization from Europcar in response to a request made by the Customer to the Europcar Agency. This Authorization may be given within 48 hours of Your request (excluding weekends and public holidays). Please note that prior authorization shall not be granted by Europcar to drive the Vehicle in Countries not covered by insurance, namely, Albania, Montenegro, Russia and Ukraine, or in Countries outside of Europe (including Turkey, Tunisia, Azerbaijan, the Islamic Republic of Iran and Israel). If You intend to drive the Vehicle outside of France, You must inform the Europcar agent and ensure together, during check-out, that the Vehicle has the proper equipment in accordance with the local traffic rules of the country that You and/or the Driver will drive in or cross.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Group Limited. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at 2/509 St Kilda Rd, Melbourne VIC 3004. Thank you for booking with us.